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FREQUENTLY ASKED QUESTIONS

Yes, Most fixtures are very simple to install and if you have any questions, please contact us.
It is best to have a professional person install it when you install it, or let the electrician give you some advice.

Yes, Please open all packaging and check all accessories carefully. If there is any damage, please contact us.We will send you the replacement to fix it.

Yes, please send us a request via this form and our sales rep will be in touch soon.

For container order, generally 25~40 days. For sample orders sometimes within 7 days.

Our MOQ depend on the items.

CE, RoHS for general Europe market. UL&ETL for USA and CANADA.

Normally, 1-2% spare parts are provided for Container orders.

T/T preferred, but also L/C, Wester Union, Paypal, accepted.

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Usually we ship by sea. We can also ship sample order or trial order by air which usually takes 8-15 days to arrive.

Yes, share your lighting ideas with us and our engineers will provide the perfect solution for you.

  • We love to work hard, create things and always aim to please every customers, even the hardest ones.
  • We love to work hard, create things and always aim to please every customers, even the hardest ones.

Our Services

  • Great Interior & Architectural design is an investment - in your home, business, and quality of life. It maximises space potential, mirrors your personality, and shapes the way you live for the better.
    - Tom Mai -
  • At TOMAX, we seek original, genuine solutions that reflect who and where you are. And, whether you're directing us, or we're guiding you, we never forget it's your space.

    At TOMAX Architects, Designers, Organisers, Planners, Estimators, Project Managers and experienced workers will strive together to meet your Brief and build your dreams designs.

    Tom Mai

TOMAX LIGHTING

  • You may be Curious to know what's typically include in our Full-Service Interior Design process. Here is a short list highlighting portions of our detailed process. Aniq is an A to Z interior design solution provider.